Welcome to 2solution.in

We aim to deliver exceptional services in web development, app development, and digital marketing. Our policy ensures transparency in refunds and cancellations.

Project Cancellation

We recommend discussing any concerns with our team before initiating a project cancellation. If you still wish to cancel, submit a formal written application to 2solution.in.

Note:

• Cancellation requests are processed as per policy guidelines.
• Refunds depend on project milestones and the stage of completion.

Refund Policy

Our refund policy ensures fair treatment for both parties. Refunds are classified as follows:

• Full Refund: For projects not initiated after confirmation and payment.
• Partial Refund: For projects where some milestones have been completed. The amount is deducted based on the completed work.
• No Refund: Once the project is fully completed or deployed on the client’s servers.

Refund Processing

Approved refunds are processed within 15 to 25 working days. Notifications are sent at each stage of the process. Refunds are issued via the original payment method.

Important:

• The time it takes for the refund to reflect in your account depends on your bank or payment gateway.
• We allow up to 180 working days for the amount to be settled in exceptional cases.

Eligibility and Limitations

Refund requests will be considered only after all dispute resolution efforts have been exhausted. 2solution.in assumes no liability for:

• Delays caused by external service providers.
• Losses due to delays or project non-delivery beyond our control.

Policy Updates

2solution.in reserves the right to modify this policy without prior notice. Clients are advised to review the policy periodically.